For Sales Professionals · Founders · Anyone Who Sells For A Living

Crack The Sales Code Top Performers Never Explain

From pre-sales preparation to closing and post-sale relationships, Sales Code gives you Suren's proven seven-step PADPODS framework to structure every stage of the sale instead of relying on instinct.

  • —10 chapters and 370+ pages built around Suren's seven-step PADPODS Model of Sales
  • —Real frameworks for outreach, discovery, proposing solutions, objection handling and closing
  • —Practical enough for a first cold call and a boardroom pitch alike
MRP Rs. 2990 / Rs. 1990 — limited period pricing above
Book Cover Image
10Chapters
370+Pages
60+Sub-Topics
7-StepPADPODS Model
BeginnerTo Advanced
The Problem

Most Sellers Are Winging It And Hoping It Works

Every sales team has a star performer everyone tries to copy and nine others who repeat the same script with worse results. The difference is rarely talent. It is almost always structure.

01

Selling Without A System

Most sellers approach every call differently depending on mood and memory instead of following a repeatable structure that top performers use every time.

02

Talking More Than Listening

Average reps spend nearly two-thirds of a sales call talking while top performers listen for more of the conversation and let the prospect reveal what they actually need.

03

Treating Every Objection As A Rejection

Price pushback and hesitation get treated as a dead end instead of a normal part of the buying process that has a structured response.

04

Closing The Sale And Ending The Relationship

Once the deal is signed, most sellers disappear, missing the repeat business and referrals that cost far less to win than a new customer.

Why It Matters Now

The Numbers Behind Why Structure Beats Instinct

This is not soft advice. Here is what the data says about how top performers actually sell differently from everyone else.

80%of sales require 5 or more follow-ups after the first contact, yet 44% of sellers give up after just one attempt
2%of sales close on the first touch — the other 98% are won in the follow-through
8 callsis the average number of attempts to reach a prospect; 60% of customers say no four times before they say yes
43% / 65%talk time for top performers versus average reps — talk-heavy calls close at lower rates across every deal type
11–14open questions asked in top discovery calls within 30 minutes, versus fewer than six in underperforming calls
4+ / 22stakeholders typically involved in a B2B buying decision, rising to as many as 22 in larger deals
17%of total purchase time B2B buyers spend actually meeting vendors — the rest is independent research
32%higher response rate for personalised cold emails over generic ones
29% / 9%close rate for qualified opportunities versus the appointment rate from cold outreach
5–25xmore expensive to acquire a new customer than to retain an existing one
60–70%repeat purchase rate for existing customers versus 5–20% for a new prospect, who also spend 31% more
Rs. 4.53returned for every Rs. 1 spent on structured sales training, though 84% of it is forgotten within 3 months without reinforcement
Sources: SPOTIO Sales Statistics 2026 · Landbase B2B Sales Statistics 2026 · Numi Talk-to-Listen Ratio Benchmark 2026 · StealthAgents Customer Retention Cost Statistics 2026 (Bain and Company, HubSpot)
What You'll Master

Suren's Complete Sales Operating System, Chapter By Chapter

01

Build Real Sales Capability

Understand why sales is a learnable life skill and what separates top performers from the rest before you ever pick up the phone.

02

Run Suren's PADPODS Model

Apply the seven-step structured framework that replaces guesswork with a repeatable sales process.

03

Prepare Like A Professional

Build your pitch, your buyer persona and your self-positioning before you ever approach a prospect.

04

Approach With Confidence

Master cold outreach over call and email and walk into every meeting with the psychology of first impressions on your side.

05

Discover What Buyers Actually Need

Ask the right questions to uncover the three universal reasons people buy and document insights that shape your solution.

06

Propose Solutions That Land

Frame value as benefits not features, tell a story and link your solution to real ROI for every stakeholder in the room.

07

Handle Objections Without Losing Ground

Turn price pushback and rejection into structured conversations instead of dead ends.

08

Close With Ethical Urgency

Build buyer confidence and create a call to action that moves the deal to a decision without pressure tactics.

Plus — Structuring follow-ups that add value and turning one-time buyers into long-term, referring clients (Chapter 9, Strategic Engagement).
Who This Book Is For

Built For Anyone Whose Income Depends On Selling

Field Sales Executives and B2B Sales Reps

Replace scattered scripts with Suren's seven-step framework for every stage of the sale.

Sales Managers and Team Leads

Get a shared vocabulary and playbook to coach an entire team instead of just the top performer.

Founders and Entrepreneurs Who Sell

Learn to run your own sales conversations with structure while you are still building your first team.

Insurance, Real Estate and Financial Advisors

Apply structured discovery and objection handling to high-trust, high-ticket sales conversations.

Freelancers, Consultants and Agency Owners

Pitch and close new clients using the same discipline used by enterprise sales teams.

Freshers and Career Switchers Into Sales

Start a sales career with a system from day one instead of learning by trial and error on live prospects.

Inside The Book — Full Index

10 Chapters. 370+ Pages. One Complete Sales System.

Here is everything covered inside the book, chapter by chapter. Click a chapter to see every sub-topic and page number.

Chapter 1 · Why Sales Capability Matters · Page 01
Chapter 2 · Introduction to Suren's PADPODS Model of Sales · Page 11
Chapter 3 · Pre-Sales Preparation · Page 39
Chapter 4 · Approach · Page 101
Chapter 5 · Discovery · Page 165
Chapter 6 · Proposing Solution · Page 211
Chapter 7 · Objection Handling · Page 255
Chapter 8 · Decision Making · Page 287
Chapter 9 · Strategic Engagement · Page 311
Chapter 10 · Bonus Chapter — Managing Sales Teams Effectively · Page 369
Meet The Author

About The Author

Suren Saini

Sales & Leadership Coach, Keynote Speaker and Founder of SalesVersity

About the author
Suren Saini is a Sales & Leadership Coach, keynote speaker, and founder of SalesVersity. With over three decades of experience in sales, leadership, and capability building, he has worked across multiple industries and sales domains including B2B, B2C, channel sales, modern trade, key account management, and international markets.Over the last thirteen years, Suren has trained and coached sales professionals, leaders, founders, and business teams across countries and industries. He is the creator of the PADPODS Model, a structured sales architecture designed to help individuals and teams convert opportunities into predictable growth.Through The Sales Code, he brings together years of field experience, observation, and practical application into a system that makes selling more structured, confident, and effective.

Testimonials

What Readers Are Saying

“I used to dread objections. The empathy framework in Chapter 7 changed how I respond to price pushback completely.”

RB
Rohit BhatiaField Sales Executive, Pune

“The PADPODS model finally gave our whole team a common language for discovery calls. Our proposals got sharper once everyone stopped skipping straight to pitching.”

SK
Sanya KapoorSaaS Account Executive, Bengaluru

“Most sales books are written for software companies. This one worked just as well for high-trust conversations with families deciding on insurance.”

MO
Manish OberoiInsurance Advisor, Jaipur

“I closed my last two client pitches using the storytelling framework from Chapter 6. It made the ROI conversation so much easier.”

PN
Priyanka NandaAgency Founder, Delhi

“I joined sales straight out of college with zero training. This book was the structure I wish someone had handed me on day one.”

AR
Arjun ReddySales Trainee, Hyderabad
Pricing

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Your Next Sales Call Deserves A System, Not A Guess

370+ pages built around one seven-step framework, from the first cold call to the relationship that outlasts the deal — available now in hard copy and soft copy.